FAQs
Tickets are non refundable.
The time listed on your ticket indicates when the live entertainment will begin whether it’s an opening act or a main act. Times are never guaranteed and are subject to change.
Handicap seating is available. Tickets can be purchased online or at our box office.
Yes, group discounts are available for groups of ten or more! Call 224-354-2333 for details.
We will often sell standing room in the back of the main floor for sellout shows. Call 224-354-2333 for more info.
Yes, personal checks ARE accepted at the Box Office.
No, credit cards are accepted for food and beverages throughout the theatre.
Join our VIP club to get the first opportunity at the seats you want for the shows. Email [email protected] for more information,
Doors open 1.5 hours before show time Monday through Saturday. Doors open 1 hour before show time on Sunday.
We do not offer discounts for seniors and children. If you are purchasing 10 or more tickets, we do offer a group discount. Please call 224-354-2333.
Everyone must have a ticket regardless of age. Theater is reserved seating for most shows.
Street parking around the theatre is complimentary. There are also several parking garages in the area.
Park once and join us at Des Pizza, a Rock ‘N Roll pizza experience located in the lobby of the theatre. There are other local restaurants nearby.
No outside food or drinks are allowed.
Unless otherwise stated, shows are all ages.
NO professional cameras or camera with exchangeable lenses are allowed. When using a cell phone, please refrain from using a flash.
Monday – Saturday: 10am – 6pm, and Sunday 11am-4pm
The box office remains open through intermission on show days/nights.
Concessions are available, and guests can eat and drink in the theatre during the shows.
Our theatre holds about 900 seats – 200 balcony and 700 main floor.
It is at 1476 Miner Street in downtown Des Plaines.
No. The ticket processing fee is the same online, at the box office or over the phone.
If you are having trouble printing your tickets, you can come to the box office the night of the show and we would be happy to print them for you.
You can use it like cash at our box office or over the phone by calling 224-354-2333.
We typically charge $150 for a four hour message. This fee goes towards the maintenance of the marquee. Please email [email protected] for more information.